Hotels & F&B
HR software for Hospitality
Rosters that survive a full weekend
Banquet, kitchen & housekeeping dynamic shift rosters Service charge tip point allocation on payslips WhatsApp shift notifications & 1-tap shift swap requests
Hospitality Weekend roster published Tips split correctlyReal-TimeKitchen & Floor Attendance
1-TapShift Swap Requests
The challenge
What Hospitality HR teams struggle with
In hospitality, a Friday evening with two kitchen no-shows is a disaster. SleetHR's roster engine, emergency replacement alerts, and real-time attendance dashboard mean your restaurant or hotel never faces a service failure because of a preventable staffing gap.
Last-Minute No-ShowsA Saturday evening without two waiters or a Sunday brunch without the sous chef is a service crisis. Discovering a no-show at shift start leaves no time to find a replacement.
Service Charge DistributionDistributing service charges fairly across kitchen staff, servers, managers, and housekeeping — with each category getting different point allocations — is a monthly calculation that nobody trusts.
High Turnover OnboardingHospitality has among the highest staff turnover rates in India. Onboarding 5 new joiners every week on paper forms, repeating PF enrollments, and issuing uniform deposits manually consumes a disproportionate amount of management time.
Multi-Property Roster CoordinationHotel chains managing restaurants, banquets, housekeeping, front desk, and spa across multiple properties need staff allocation visibility that WhatsApp groups simply cannot provide.
How Sleet helps
Built for Hospitality
Dynamic Shift Roster BuilderDrag-and-drop roster builder for kitchen, floor, housekeeping, front desk, and banquet teams. Conflict detection prevents double-bookings and enforces minimum rest periods between shifts.
Emergency Replacement AlertsWhen a no-show is recorded, SleetHR immediately alerts available on-call staff via WhatsApp and push notification. The first to respond gets the shift confirmed — replacing a manual phone-around.
Service Charge Point DistributionConfigure point allocation per staff category (kitchen 40%, floor staff 35%, management 15%, housekeeping 10%). Monthly service charge pool distributes automatically per points earned, reflected clearly on every payslip.
Uniform & Locker Deduction ManagementAutomate uniform deposit recovery over 3 or 6 months, locker fee deductions, and meal coupon issuance — all visible on the payslip with the outstanding balance shown transparently.
WhatsApp Shift NotificationsStaff receive their weekly roster and any last-minute shift changes via WhatsApp. 1-tap confirm or swap request keeps the communication in the channel where hospitality staff actually respond.
Multi-Property Staff AllocationAllocate staff between hotel properties, transfer them temporarily for events, and track cross-property attendance under one group account with property-level reporting.
Getting started
Live in 3 steps
01
Build This Week's RosterThe planner suggests an optimized roster based on past footfall, confirmed reservations, and staff availability. One-click publish sends WhatsApp notifications to every team member.02
Real-Time No-Show AlertsAny missed punch triggers an alert to the duty manager and simultaneously notifies on-call staff via WhatsApp for emergency replacement.03
Month-End Payroll with Service ChargeAttendance, service charge allocation, uniform deductions, and statutory compliance close in one payroll run — no manual calculations, no disputes.What changes
The difference your team will feel.
- Duty managers know about no-shows before the shift starts, not during the dinner rush.
- Service charge distribution is transparent, auditable, and never disputed again.
- Rapid-turnover onboarding means a new hire is in the system and on payroll before their second shift.
- Staff appreciate receiving their roster on WhatsApp and responding without downloading an app.
- Statutory compliance for hospitality — ESI for banquet staff, PT, PF — runs automatically.
- Multi-property owners finally have one view of all their staff across every venue.
app.airwix.in/hrms/payrollNK
Payroll · October 2026
248 employees · 3 branches
Attendance lockedSalaries calculatedPF · ESI · PT · TDSBank file ready
Gross pay
₹38,42,600
Deductions
₹5,48,260
Net to bank
₹32,94,340
Provident Fund (employee + employer)₹2,71,440ECR ready
ESI₹48,920Challan ready
Professional Tax · Gujarat₹41,600Filed
TDS on salary · Sec 192₹1,86,30024Q ready
HDFC bulk transfer file · 248 rows Download
Questions
Hospitality HR: FAQs
When a no-show is recorded (no clock-in by shift start + 15 minutes), SleetHR automatically sends a WhatsApp and push notification to all available on-call staff with the same role qualification. The first to accept gets the shift confirmed — the whole process completes in under 2 minutes.
Configure uniform deposit recovery over 3 or 6 months and locker fees as recurring payroll deductions. Each payslip shows the deduction amount and the outstanding balance, making the recovery transparent to the employee.
New joiners receive a digital onboarding link via WhatsApp and complete personal details, bank account, and PF enrollment from their phone. The manager can onboard a batch of new joiners without printing a single form.
Configure point weights per department category (e.g., kitchen 40%, floor 35%, management 15%, housekeeping 10%). Each month, the total service charge pool divides by total points earned and multiplies by each employee's individual points. The individual amount appears as a separate line on their payslip.
Yes. SleetHR sends the weekly roster to every staff member via WhatsApp automatically when the manager publishes it. Last-minute shift changes, swap requests, and no-show alerts all go via WhatsApp — no separate app installation required.
Yes. Each property operates as a separate entity with its own roster, attendance, and payroll. Group-level accounts see consolidated dashboards across all properties. Staff transfers between properties are tracked with automatic payroll adjustment for the part-month at each location.
See Sleet set up for Hospitality.
A short demo built around your roles, shifts and locations.