Key Responsibilities
- Maintain deep, proactive relationships with key client executives and HR leaders.
- Coordinate with implementation and technical support teams to resolve complex escalations.
- Facilitate product feedback loops to product managers for roadmap prioritization.
- Organize user community events, training workshops, and client appreciation sessions.
Requirements
- 2+ years experience in customer relationship management, corporate banking, or SaaS.
- High emotional intelligence, polished communication, and professional demeanor.
- Strong organizational skills and ability to manage multiple stakeholder expectations.
- Graduate or Post-Graduate in Business, Communications, or Management.
Preferred Qualifications
- Familiarity with HR tech or banking relationship management.
Benefits & Perks
- Health coverage
- Annual bonus
- Mobile & communication reimbursement
- Team outings
Hiring FAQs
Is travel required?
Occasional local travel for client meetings and QBRs within the city.
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